Courtyard by Marriott Charlotte Ballantyne
4.1 ★ average from 10 reviews
Straightforward hotel offering contemporary rooms & an indoor pool, plus a 24/7 gym & free WiFi.
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Recent reviews
- ★☆☆☆☆
I haven't even checked in and after an 8hr I have wait and extra 1.5 hours to check in. Incompetence at its finest
- ★★★★☆
Solid location. Everyone was really friendly. When leaving the room in the morning, I asked for the room to be serviced, and it WAS just hours after asking, if not sooner! Just wish the sink and counter area were larger. No door (like other rooms) to the closet area. And there was a hole in the closet wall that was not fixed, just taped up. Some spots in the shower that could easily be cleaned.
- ★★★★★
I visited with Mary this morning. She was very pleasant and was so nice to give me a free cup of coffee.
- ★★★★★
The rooms were very nice and clean, went down to the bistro and Mary served me of delicious cappuccino and actually gave me a free medium coffee as well. She was very friendly and just right on it. Would suggest here anytime, especially for the friendly service at The bistro in the morning with Mary and her refreshing smile!!
- ★★★★★
Service was awesome. Mary gave me a free cup of coffee!
- ★☆☆☆☆
BEWARE!! After a sad day at a family members funeral. We chose to book here on their website which says they have the lowest rate possible. (Which wasn't, although we still did to keep it hassle free.) We arrived ready to get some peaceful rest and found ourselves in the lobby and parking lot for over 3 hours after our card was charged fully for the reservation and the security deposit. But they couldn't get us in our room because they couldn't get something right on their end to put us in our room!???? What's wrong with putting us in the room we legally paid for and had the card we booked with along with proper identification, etc. On top of never getting in a room, the attendant in the lobby was rude amd acted as if he was ready for us to leave!!
- ★★★★★
Mary was wonderful she made sure I had everything I needed and gave me a free cup of coffee to get my day started right. I appreciate kind people when traveling. Great service makes a trip unforgettable.
- ★★★★★
Mary was great!
- ★★★★★
Mary gave us a free cup of coffee!
- ★★★★★
Mary at the Bistro was wonderful! Great customer service!