Garner Hotel Glen Burnie – BWI Airport Area
3.0 ★ average from 5 reviews
Located off Ritchie Highway near BWI Airport, this hotel provides a practical home base with a fitness center and a seasonal outdoor pool. Guests can take advantage of the on-site business center and free breakfast before heading out to explore the greater Baltimore area.
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Recent reviews
- ★★★★★October Sima
Right off of the highway if you need to get into Baltimore city or Annapolis it’s perfectly situated all rooms have smart TVs. It’s a conversion hotel so everything has been upgraded from the previous brand. Not the most walkable, but most people I think are OK driving or getting things DoorDashed. If you do want to drive and get food, there are plenty of places in the area. If you had towards the Aldi Walmart MVA corridor. Sonia and the front desk team are amazing and very helpful. The hotel staff are present, keeping spaces clean. Is everything that you expect out of the IHG brand hotel, sold right below Baltimore city.
- ★☆☆☆☆Maria Faison
I arrived at the hotel around 11pm. Drove 3.5 hrs to get there. Was extremely tired. All I wanted was a hot shower and a bed. Walls are very thin and you hear everything. 1. When the toilet flushes or someone takes a shower. It sounds like they're in you're room. 2. There was a guest with a very loud TV. Someone knocked on their door asked them to turn it down. They slightly turned it down. Few minutes later the volume was back to where it was. 3. By now it's 12:30 am in the morning and I'm trying to get some sleep. What do I hear. A group of young kids had access or was staying there. I was on the 4th floor. They ran up and down the hallway. The girls was screaming. The door leading to the exit stairs slammed closed every 20 seconds. Yes, I started to time it. My room was right across the the exit stairs. This went on for the next 2hrs. I got up and opened my door at this time because a fight has now began. They ran down the exit stairs just as my door opened. At this time I saw a security camera. I called the front desk to make a complaint. I asked, don't you see this on the camera? There's one right across from my door. The night shift front desk clerk stated he couldn't see anything. OK, so the cameras are just for show and they don't actually work I guess. They actually was in the parking lot making the same noise. I will be contacting customer service for a room credit or refund. I was able to get maybe 1hr of sleep. This is theeeeeee worst hotel stay I ever had.
- ★★★★★Jennifer Johnson
I was looking for a hotel to stay at while I was traveling for business. Marta was my initial contact via my telephone call. She was so friendly so wonderful. If I am being completely honest, she is the only reason I stated this hotel initially. The rooms were clean and comfortable. All of the staff ended up being very nice. My only complaint would be the breakfast choices. It was the same exact menu every day. And not very good. Please put in a waffle maker or change the hot choices or both! And don’t forget,Marta deserves a raise or a promotion or something!
- ★☆☆☆☆Kendrick Wilson
I recently stayed at this property and had a very disappointing experience. Shortly after checking in, the TV in the room was not working and required staff to come in and set it up. Later that night, the AC unit failed and the room would not cool properly, forcing me to pack up and switch rooms around 10:30 PM. Being forced to move rooms that late at night significantly disrupted my stay and is not something I would expect from a hotel. I raised the issue with the front desk the next morning, but was advised to go through a third-party booking service for resolution rather than being assisted directly at the property. Despite the inconvenience and multiple service issues, no meaningful compensation or resolution was provided. Overall, the combination of service failures and lack of accountability made this stay unacceptable. I hope management takes situations like this more seriously and improves how guest issues are handled in the future.
- ★★★☆☆Deedee Carroll
Hotel has a very strange smell on rhe first floor and elevator. One elevator and ice machine were broken. Ice bucket is literally a plastic container with a plastic bag..nothing to keep ice from melting if we could get some.No cable in the rooms so we had to watch YouTube of free TV. Rooms are a little dark and the purple entryway was a bit strange. Rooms were clean but the walls are very thin. We could hear the conversations of the people next door and their TV. Beakfast was sad..eggs and very dry looking sausage. No waffle or pancake option which was disappointing. No plain bagels ( we were early so they werent out) There is a breakfast place across the street. If yoir looking for complimentary water its not bottles its a dispenser with a cup in the lobby. A good point was the service. The night staff was very friendly and check in was fast. Overall the hotel is clean besides the smell but I don't believe I would stay again.