Holiday Inn Washington Capitol - Natl Mall by IHG
4.4 ★ average from 11 reviews
Modern lodging featuring 2 restaurants & a coffee shop, plus a seasonal rooftop pool & a gym.
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Recent reviews
- ★★★★★
Unmatched customer service, this man should be recognized for his attention to details and taking excellent care of customers. A true professional.
- ★★★★☆
I enjoyed the convenient location near the museums and appreciated the safe, well-maintained surrounding area. Having a Starbucks connected to the lobby and several dining options on the same block was very helpful. However, I encountered several issues during my stay. The foldout bed in my room was sinking in the middle, which resulted in poor sleep quality. I also noticed that the hotel's proximity to the train tracks may be a concern for light sleepers. Regarding the parking facilities, I found the layout difficult to navigate, and the gate did not function properly. Additionally, the parking staff was unfriendly, which negatively impacted my experience. Overall, the good outweighed the "bad," and I would recommend this Holiday Inn, as well as staying here again.
- ★★★★☆
위치와 가성비가 매우좋은 호텔입니다 워싱턴 덜레스 공항에서 메트로타고 1시간 조금 더 걸려서 편하게 도착했습니다 국회의사당, 스미스소니언 뮤지엄들이 근처에 있어 도보로 다니기 아주 좋습니다 더와프, 스미스소니언, 조지타운 등 다녀옴 조식도 괜찮고 호텔안 스타벅스있어서 좋아요 루프탑 수영장, 피트니스도 괜찮고 단점은 새벽부터 근처에 기차가 다닙니다 자동 모닝콜 되구여 저희는 7층이었는데 방음이 아쉬웠습니다 단점보다 장점이 많아 전반적으로 만족합니다
- ★☆☆☆☆
65 a night for parking and no continental breakfast
- ★★★★★
Great experience! Upon arrival was greeted by Desmond and Tuesday, who were kind, polite and friendly. Tuesday explained all the details with maps, hotel information and received (2) water bottles for being IHG Members. The room was adequate and comfortable. Our guest help Mohammed took care of our luggage as we were checking out. Miranda at the Front Desk was a joy talking to about our experience at their hotel. Great experience over all with other guests and perfect location to tour amazing museums around this hotel.
- ★★★★★
Everything good. We had a good stay here. There's just one thing I have to say. The parking lot is not included. It's about $68, per night. In our way out, the scan code they provided us to use, didn't work, so we paid other $78. Just to get out from the parking lot. They said that that money will be refunded... will see. Other than that, everything good. I loved the gym and the beautiful terrace up in the ninetieth floor. Good restaurants, good food there.
- ★★★★★Caroline
Wonderful! The room was so clean and the housekeeping was thorough. I couldn't have been happier with how considerate they were of my large group I came with. My favorite thing was the pep talk from the management at breakfast. It just brightened everyone's day :)))
- ★★★★★Ramaswamy Narayanan
Stayed for a week. Very close to the Mall, just two blocks. Rooms are comfortable. The Grill was very good with great drinks and simple food. The front desk was ok. Some very rude people, but not all. So it depends on one's luck who we encounter. One person behaved as if it's always somebody's fault for everything. It has a very nice and big patio. One can even smoke, eat or just hang around. All in all very good experience and we will certainly choose this place. Very safe area to walk. Very family and pet friendly place. The location is the Best thing going for this place.
- ★★★★★Bette Edwards
Can't beat the location! Hotel is conveniently located to museums, national mall, Capitol buildings, trolleystop, and train stops. Easy walk to all!! Rooms are clean and well stocked. The breakfast and dinner restaurants were great. The staff was friendly and helpful. A special SHOUT OUT to Lu at the front desk and Josephine in the Café! They make you feel right at home and made our days!!! True hospitality!!
- ★★★★☆Tabitha Suncat
Good budget option for travel to DC. The staff here is fantastic, quick response to any issue. We had a problem with the room refrigerator and someone was up to fix it in 5 minutes. Later that night another issue where the water in the shower wouldn't cut off. While they couldn't fix that, they did try and then transferred us to another room that had zero issues. There is a snack area that sells essentials, drinks, small pharmacy type items and quick foods. It's open 24 hrs and you pay for everything at the little side window. On the 2nd floor is a decent coin op laundry facility with a working coin dispenser and you can get soap, softner and dryer sheets here too. 9th floor has a pool and workout room. Elevators are fast but you do have to use room key to access them. The daily housekeeping staff are on the ball too. Everything is nice when they leave.