Hotel Zena Washington DC
2.8 ★ average from 5 reviews
Hip hotel featuring a bar/lounge, plus a seasonal rooftop pool & a poolside bar with city views.
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Recent reviews
- ★☆☆☆☆Maria Trimbitas
I never leave bad reviews but i did not have a good experience. Walked into a musty/earthy smelling room and just brushed it off. Went to shower and saw splotches of black on the ground and realized the water pressure from the shower pushed the black mold in one of the corners out. Notified the front desk and told me that someone would come to “clean it up”. I then asked for a new room cause i didn’t feel comfortable staying in here and they told me they were full and couldn’t accommodate. Not a good experience.
- ★★★★☆kenyada Clayton
It took me a while to think about what I would write as a review because I am so obsessed with the bartender that works there name Lex She was actually the reason why this was my second time coming back to this location she even remembered me and my sister, which made us feel overly impressed and welcomed!Her customer service, efficiency and hospitality was amazing. 10 out of 10!!!! However everything else was not as I enjoyed the last trip they messed up our rooms as well as Incorrectly charged us that frustrated the whole process of checking in and checking out. This may have been my last time going there. I hate to say but Lex really is the reason I won’t be going into any more details about how horrible the check-in and check out experience was. I hope they keep her and appreciates her as much as we did!
- ★★★☆☆Russell Lavender
Hotel Zena has a lot going for it. The staff was exceptionally friendly and helpful throughout my stay, and when a small billing error occurred, it was investigated and corrected before I checked out. The location is excellent and very walkable, and I enjoyed the women-empowerment theme and unique design throughout the lobby and hallways. Unfortunately, the rooms felt dated despite past renovations, and the bathrooms could use a refresh. The biggest drawback was the bed and pillows, which were extremely uncomfortable and made it difficult to get a good night's sleep during my five-night stay. Overall, great service and location, but the room comfort needs improvement.
- ★☆☆☆☆Dansby Clan
I recently stayed at Hotel Zena in Washington, DC from Tuesday, May 5 through Saturday, May 10. We chose this hotel because of its convenient work location and all the hype it gets on TikTok. Based on the videos, it seemed like it would be a really nice place to stay. Unfortunately, the hotel didn’t quite live up to the hype for me. The location was definitely convenient, but overall the experience felt a little lackluster — especially considering the price. One of the first downsides was the $59 per night parking fee, which felt excessive. The hotel staff also wasn’t particularly friendly or welcoming. One thing that really concerned me was the security issue involving room keys. My friend flew in from Florida on Wednesday, May 6 while I was at work. I had originally planned to leave a key for her under her name at the front desk. Instead, she was able to go to the desk, provide only my first and last name, show her own ID — even though her name was never listed on the reservation — and they still gave her a room key. She texted me afterward saying she was already on her way up to the room. Considering guests also have to use their key cards to access the elevators and floors, that situation honestly made me uncomfortable. The hotel does serve breakfast, lunch, and possibly dinner onsite, although we never ate there. To be honest, there was never much activity or even the smell of food that made it feel like a lively dining area. They also advertised a happy hour from 5–7 PM, but we didn’t attend. Outside of the room key situation, I will say the area itself felt safe. There were National Guard members frequently walking around the neighborhood, and there’s a Wawa and CVS directly across the street. I actually walked over around 10:30 PM one night to grab a late snack after my flight arrived late Tuesday evening. We stayed in a two-queen room, and the space felt pretty tight for DC standards. The room itself also seemed older than expected. We did have a nice view overlooking Thomas Circle and what I believe was the National City Christian Church, which was probably one of the better parts of the stay. Overall, I just wanted to share my honest experience for anyone considering Hotel Zena. It wasn’t terrible, but for the amount I paid per night, I definitely feel like there are better hotel options in the area. Do your research and due diligence before booking.
- ★★★★★Tony Omar
Stayed at Hotel Zena for two days and had a great experience. From check-in to checkout, the staff was professional, polite, and welcoming. The whole hotel has a true upscale vibe. The room was well designed (especially the shower), and everything from room service to valet ran smoothly. We also had a great city view overlooking a rotunda-style area, which made the stay even better. What stood out most was how respected and taken care of we felt—it had a luxury, penthouse-style feel without being over the top. Definitely worth it.