Kona Grill - Baltimore
3.2 ★ average from 5 reviews
Sleek chain with a broad New American menu including low-calorie options, plus sushi & cocktails.
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Recent reviews
- ★☆☆☆☆Delphine Phelps
*Update Feb-May 2026: Says they are: *Temporarily Closed.* A couple passing by said for renovations. But I'm still trying to fig out how such an awesome first time experience turned into such abysmal subsequent visits. . ***UPDATE JULY '25: (Please view last group of photos.) Initially WAS a strong 5 Star exp. WHAT HAPPENED?!? Been here 2 or 3 more X's since 6/19 Review. Latest visit was HORRIBLE. I slipped up and forgot to Take PICS of everything (had a lot on my mind) which was a BIG Mistake. Take pix & Review everywhere U go esp places that's Not Cheap! When establishments See You Taking Vids & PICS I Notice Service & Food is Noticeably Better👍. Given menu with NO Price$; I felt this was Deceptive & Shady: Waitress said that was what she had. Prices have of course increased. Barely any Customers. Unfortunately, arrived here with a friend be4 Happy Hour Discount Menu M-F starting 2pm. Although I've ordered from the Main Menu the 3 or 4 times I've been here so far. Almost empty around 1:30pm on a Summertime Wed yet Super SLOW Service. Then: Felt Rushed to Order (Waitress said Manager needed us to Order; we had just sat Down 2 min ago.) IT WAS PRACTICALLY EMPTY! Waitress must have been New; very Sweet but: 4got my Drink, left it Sitting @ Bar; had to tell her after 20 min bec she was M.I.A. Drink was not as strong as other times. No extra napkins. Lettuce Wraps discounted $ bec they were almost OUT so I received a Pitiful, Child Sized Portion of Lettuce AND Filling. NOBODY TOLD ME THEY WERE ALMOST OUT OF LETTUCE WRAPS: WAITRESS JUST BROUGHT SAD PORTION AND SAT IT IN FRONT OF ME...then Quickly Disappeared for a LONG Stretch of Time. Most ALL Drink choices & many Menu Items: "Sorry, We're Out." $6-8 extra for FOUR Small Shrimp? $30+ sumthn $'s for sum noodles? $40+ small piece of fish with chips? Don't Mind Paying for *Quality* Food, Service, Experience, but THIS was NOT. Think I'll be taking A break from Kona. If you DO go would advise a visit on the Weekend or Evenings vs doing a Weekday early or mid afternoon. *6/19: Upscale Casual? Business Suit or Bermuda Shorts; as long as you Look Presentable, you will feel & be comfortable here. Absolutely DIVINE experience!❤️ Busy but no super long wait. Cute, Cozy restaurant. Very Diverse Menu choices: Something 4 Every1. Awesome Customer Service. Stopped past here with a friend of mines after a NICE Juneteenth Celebration @ Baltimore Museum of Industry. Caught the free Banner Route which stops right near Kona & the Inner Harbor. Dimmer lighting but not as dark as Cheesecake Factory. CLEAN. Not too cold or hot in there. Waiter asked if any food allergies before we ordered. Food was GR8!; honestly, 1 of THE best (wagyu beef?) burgers I've ever had. Crispy fries. Everything came fresh & almost hot. Decent Enough Portion Sizes. Fabulous Presentation. Nothing was oversalted, esp the fries, like so many places are doing now. Ordered THE Tastiest Strawberry Margarita (Godbless whoever made it!); was gud & strong + not too sweet. Perfect amount of ice. Not watered down. My friend said her iced tea was Nice.✌️ Wait staff was attentive, without being a nuisance or intrusive. Omg Professional, Friendly, Patient, Very Welcoming Waiter; friend & I start talking for a while chillin' and we never felt rushed to order nor to finish our meal. Quiet, peaceful vibe; not loud. Respectful guests/diners. Even staff coming to clear tables afterward were SO sweet & friendly. Hostess checking ppl in so sweet: young men on Waitstaff ALL so Very Nice & Helpful. Carrot Cake for Dessert was Fabulous: Moist, Tender; a REAL Carrot Cake like my Homeade 1's and enough to share. Prices here are quite reasonable considering the Quality & Level of Service they give...And it doesn't seem Phony: Genuinely Cool Positive Vibes! They do have a Happy Hour Menu too with some DEALS. And they were Busy: Still Gave Phenomenal Service. Will most DEF be BACK.✌️Highly Recommend!💯👍
- ★★★☆☆Pete Kepler
This place looks rough. Terrible lighting combined with a general junkyard feel. The aquariums at the entrance look like they have given up and they used to look so nice. Shelving missing at the bar. This Kona used be be nice. The smallest satay I might have ever seen and one was burnt. But the bartender and all the servers were super nice and tried to make it right. The people are the bright spot of this place.
- ★★★★★Buggzy Boy
Me and my daughter really enjoyed our food and service today. It was a great finally to an awesome day. Our waiter Ariyanaa was such a great person. She did everything in her power to make sure we was happy with our food, beverages, and comfort. I will like to give her a 5star as well.
- ★★★☆☆Pauly Lester Productions
The food was great. The service was less than great. It was not the Waiters fault. They only had two waiters working the entire dining floor. There was a total of 4 people at my table including me. We wanted to have a few drinks before going to a show at the CFG Arena. We only had two Old Fashioned drinks because the service was so slowwwww we had to cancel our other drinks. We arrived 4:40p and it’s now 6:27. Nearly two hours to get the check. If the staff is reading this. It’s Saturday night and an event is in the area. Later, they ran out of silverware during deserts but did offer plastic utensils. I had the shrimp tacos and the brownie cake. Might not return unless I see better reviews in the future. I do not recommend this to friends and family.
- ★★★★☆DeMyra Harvey
overall it was a good place to go for dinner. there were two conferences in town so it was very busy-packed! Wait time was an hour but we sat at the bar. They have a late night happy hour that worked perfect! We tried the margarita flight and the sake flight. Both were pretty good. Our server was wonderful. Other staff was polite.